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Terms of Service

Last Updated: May 20, 2026

1. Agreement to Terms

By accessing or using pikipack (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use the Platform.

2. The Marketplace

pikipack provides an online marketplace that connects vendors who sell school items and services with customers who wish to purchase them.

We do not own, sell, or resell any of the items or services listed by third-party vendors on the Platform. The contract for the sale of products or services is directly between the vendor and the customer.

3. User Responsibilities

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree not to use the Platform for any illegal or unauthorized purpose.
  • You must be at least 18 years old or use the platform under the supervision of a parent or guardian.

4. Vendor Terms

Vendors must ensure that their listings are accurate, not misleading, and comply with all applicable laws in Uganda. Vendors are responsible for fulfilling orders and providing the services as described in their listings.

pikipack reserves the right to remove any listing or suspend any vendor account that violates our quality standards or these terms.

5. Pricing and Payments

Prices for items and services are set by the vendors. While we strive to ensure price transparency, pikipack is not responsible for pricing errors in third-party listings. Payments are handled as per the agreement between the buyer and the vendor, or through the Platform's integrated payment systems where applicable.

6. Limitation of Liability

To the maximum extent permitted by law, pikipack shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Platform or the quality of items and services purchased from third-party vendors.

7. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of Uganda.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any significant changes by posting a notice on our Platform. Your continued use of the Platform after such changes constitutes your acceptance of the new terms.

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PikiPack

Uganda's leading marketplace for school essentials. We connect parents with trusted vendors for everything from uniforms to stationery.

+256 700 910006
Kampala, Uganda

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